Most urgent care teams hear issues too late. Recover them before the review.

RocketSurvey's 60-second feedback chat captures what patients really think while the visit is fresh, routes issues to your team, and turns great experiences into public reviews.

90% completion rate. Traditional surveys in urgent care get ignored

“RocketSurvey gave us clear, actionable insight into what our patients actually wanted. The process was simple, and the results helped us improve satisfaction and reviews.”

Jordan Ellis - Owner, Summit Urgent Care

Hi! How did the urgent care visit go?

Check-in moved quickly and the provider explained the next steps without making us feel rushed.

Love that. What made the biggest difference?

The wait estimate on the screen lagged a bit, but care was excellent.

Thanks. I alerted the care team and flagged it for follow-up.

Hi! How did the urgent care visit go?

Check-in moved quickly and the provider explained the next steps without making us feel rushed.

Love that. What made the biggest difference?

The wait estimate on the screen lagged a bit, but care was excellent.

Thanks. I alerted the care team and flagged it for follow-up.

TURN URGENT CARE FEEDBACK INTO ACTION IN 60 SECONDS

No apps. No forms. Just a quick feedback chat people actually complete.

Scan

Patients scan a QR after the visit. Feedback starts while the experience is fresh.

Chat

AI asks smart follow-ups. Feels like texting your care team.

Understand

Insights by location, service, team member, and urgency. No digging.

Improve

Great experiences become reviews. Issues become recoverable tasks.

Urgent Care insights, every visit.

No apps, no logins, no long surveys. Just a 60-second feedback chat people will actually finish.

90%

Completion rate

3x the industry average

100%

Capture partial responses

Even 1 answer saved, never lose feedback

<1 MIN

Instant insights

AI analysis delivers actionable data

+More

Google reviews

Authentic reviews

Summit Urgent Care analytics dashboard in RocketSurvey

Hi! How was your urgent care visit?

Check-in moved quickly and the provider explained the next steps without making us feel rushed.

What should we improve?

The wait estimate on the screen lagged a bit, but care was excellent.

Anything else the urgent care team should know?

No, overall it was a really positive experience.

Thanks. I alerted the care team and flagged it for follow-up.

Your Generated Review

We had a great experience. Check-in moved quickly and the provider explained the next steps without making us feel rushed. quick check-in and clear next steps stood out most. The wait estimate on the screen lagged a bit, but care was excellent. You can tell the urgent care team cares about making the experience better. I would recommend them.