Most tire shop teams hear issues too late. Recover them before the review.

RocketSurvey's 60-second feedback chat captures what customers really think while the visit is fresh, routes issues to your team, and turns great experiences into public reviews.

90% completion rate. Traditional surveys in tire shops get ignored

“RocketSurvey gave us clear, actionable insight into what our customers actually wanted. The process was simple, and the results helped us improve satisfaction and reviews.”

Jordan Ellis - Owner, Nova Tire Shops

Hope the tire visit went well. What stood out?

They found the right tires without overselling and the ride felt smoother right away.

What should we make sure tire desk sees?

Pretty close. I would just like one text when the car is next up.

Thanks. We flagged the wait-time note for the tire desk.

Hope the tire visit went well. What stood out?

They found the right tires without overselling and the ride felt smoother right away.

What should we make sure tire desk sees?

Pretty close. I would just like one text when the car is next up.

Thanks. We flagged the wait-time note for the tire desk.

TURN TIRE SHOPS FEEDBACK INTO ACTION IN 60 SECONDS

No apps. No forms. Just a quick feedback chat people actually complete.

Scan

Customers scan a QR after the visit. Feedback starts while the experience is fresh.

Chat

AI asks smart follow-ups. Feels like texting your service advisor.

Understand

Insights by location, service, team member, and urgency. No digging.

Improve

Great experiences become reviews. Issues become recoverable tasks.

Tire Shops insights, every visit.

No apps, no logins, no long surveys. Just a 60-second feedback chat people will actually finish.

90%

Completion rate

3x the industry average

100%

Capture partial responses

Even 1 answer saved, never lose feedback

<1 MIN

Instant insights

AI analysis delivers actionable data

+More

Google reviews

Authentic reviews

Nova Tire Shops analytics dashboard in RocketSurvey

Hi! How was your tire visit?

They found the right tires without overselling and the ride felt smoother right away.

Was the wait estimate accurate?

Pretty close. I would just like one text when the car is next up.

Anything else the tire desk should know?

No, overall it was a really positive experience.

Thanks. We flagged the wait-time note for the tire desk.

Your Generated Review

We had a great experience. They found the right tires without overselling and the ride felt smoother right away. clear tire recommendations and smooth ride stood out most. Pretty close. I would just like one text when the car is next up. You can tell the tire desk cares about making the experience better. I would recommend them.