Know what pet owners loved before the next order.

RocketSurvey turns your Shopify post-purchase survey into a quick AI chat that finds product wins, confusion, delivery issues, and repeat-order signals.

90% completion rate. Built for post-purchase Shopify feedback.
“RocketSurvey showed us which toys dogs actually kept using, and which product details were missing. The reviews became more specific almost immediately.”
Lena Brooks - Owner, Paw & Parcel
Hi! How did your Paw & Parcel order go?
My dog loved the chew toy and the box arrived quickly.
Great. What stood out most once you opened it?
The toy felt durable, but the size guide was hard to judge.
Thanks. I flagged sizing guidance and sample interest for the team.

TURN PET PRODUCT FEEDBACK INTO REPEAT ORDERS IN 60 SECONDS

No long forms. No generic ratings. Just a post-purchase chat pet owners will actually finish.

Scan step

Scan

Shopify buyers answer after delivery, while their pet reaction is fresh.

Chat step

Chat

AI asks follow-ups about size, durability, ingredients, and delivery.

Understand step

Understand

Insights by product, pet type, order type, and reorder intent. No digging.

Improve step

Improve

Happy owners become product reviews. Friction becomes fixes.

Shopify insight, every order.

No apps, no logins, no long surveys. Just a 60-second chat Shopify customers will actually finish.

90%
Completion rate
3x the industry average
100%
Capture partial responses
Even 1 answer saved, never lose feedback
<1 MIN
Instant insights
AI analysis delivers actionable data
+More
Product reviews
Authentic product reviews
Paw & Parcel analytics dashboard in RocketSurvey
Hi! How did your Paw & Parcel order go?
My dog loved the chew toy and the box arrived quickly.
Great. What stood out most once you opened it?
The toy felt durable, but the size guide was hard to judge.
Anything else the team should know?
The treat sample was a nice surprise. I would add it to my next order.
Thanks. I flagged sizing guidance and sample interest for the team.
Product Review Draft

My dog loved the chew toy from Paw & Parcel, and the order arrived quickly. The toy feels durable and the treat sample was a great surprise. The only thing I would improve is the size guide, which was hard to judge online. I would order again.