Most optometry teams hear issues too late. Recover them before the review.

RocketSurvey's 60-second feedback chat captures what patients really think while the visit is fresh, routes issues to your team, and turns great experiences into public reviews.

90% completion rate. Traditional surveys in optometry get ignored

“RocketSurvey gave us clear, actionable insight into what our patients actually wanted. The process was simple, and the results helped us improve satisfaction and reviews.”

Jordan Ellis - Owner, Northstar Optometry

Hi! How did the eye exam go?

The doctor explained the prescription change clearly and helped me compare lens options without rushing.

Love that. What made the biggest difference?

Helpful. I would like the insurance breakdown in writing, but the visit was great.

Thanks. I alerted the care team and flagged it for follow-up.

Hi! How did the eye exam go?

The doctor explained the prescription change clearly and helped me compare lens options without rushing.

Love that. What made the biggest difference?

Helpful. I would like the insurance breakdown in writing, but the visit was great.

Thanks. I alerted the care team and flagged it for follow-up.

TURN OPTOMETRY FEEDBACK INTO ACTION IN 60 SECONDS

No apps. No forms. Just a quick feedback chat people actually complete.

Scan

Patients scan a QR after the visit. Feedback starts while the experience is fresh.

Chat

AI asks smart follow-ups. Feels like texting your care team.

Understand

Insights by location, service, team member, and urgency. No digging.

Improve

Great experiences become reviews. Issues become recoverable tasks.

Optometry insights, every visit.

No apps, no logins, no long surveys. Just a 60-second feedback chat people will actually finish.

90%

Completion rate

3x the industry average

100%

Capture partial responses

Even 1 answer saved, never lose feedback

<1 MIN

Instant insights

AI analysis delivers actionable data

+More

Google reviews

Authentic reviews

Northstar Optometry analytics dashboard in RocketSurvey

Hi! How was your eye exam?

The doctor explained the prescription change clearly and helped me compare lens options without rushing.

How was frame selection?

Helpful. I would like the insurance breakdown in writing, but the visit was great.

Anything else the optometry team should know?

No, overall it was a really positive experience.

Thanks. I alerted the care team and flagged it for follow-up.

Your Generated Review

We had a great experience. The doctor explained the prescription change clearly and helped me compare lens options without rushing. clear prescription explanation and frame guidance stood out most. Helpful. I would like the insurance breakdown in writing, but the visit was great. You can tell the optometry team cares about making the experience better. I would recommend them.