Most mattress store teams hear issues too late. Recover them before the review.

RocketSurvey's 60-second feedback chat captures what shoppers really think while the purchase is fresh, routes issues to your team, and turns great experiences into public reviews.

90% completion rate. Traditional surveys in mattress stores get ignored

“RocketSurvey gave us clear, actionable insight into what our shoppers actually wanted. The process was simple, and the results helped us improve satisfaction and reviews.”

Jordan Ellis - Owner, Cedar Mattress Stores

Checking in after the mattress shopping: how did it go?

The associate asked how we actually sleep, narrowed the choices, and gave us room to think.

Was there one small thing we should improve?

Checkout did. Delivery details could be simpler, but we are excited about the mattress.

Thanks. I alerted the store lead and flagged it for follow-up.

Checking in after the mattress shopping: how did it go?

The associate asked how we actually sleep, narrowed the choices, and gave us room to think.

Was there one small thing we should improve?

Checkout did. Delivery details could be simpler, but we are excited about the mattress.

Thanks. I alerted the store lead and flagged it for follow-up.

TURN MATTRESS STORES FEEDBACK INTO ACTION IN 60 SECONDS

No apps. No forms. Just a quick feedback chat people actually complete.

Scan

Shoppers scan a QR after the purchase. Feedback starts while the experience is fresh.

Chat

AI asks smart follow-ups. Feels like texting your store lead.

Understand

Insights by location, service, team member, and urgency. No digging.

Improve

Great experiences become reviews. Issues become recoverable tasks.

Mattress Stores insights, every purchase.

No apps, no logins, no long surveys. Just a 60-second feedback chat people will actually finish.

90%

Completion rate

3x the industry average

100%

Capture partial responses

Even 1 answer saved, never lose feedback

<1 MIN

Instant insights

AI analysis delivers actionable data

+More

Google reviews

Authentic reviews

Cedar Mattress Stores analytics dashboard in RocketSurvey

Hi! How was your mattress shopping?

The associate asked how we actually sleep, narrowed the choices, and gave us room to think.

Did checkout and delivery feel clear?

Checkout did. Delivery details could be simpler, but we are excited about the mattress.

Anything else the store team should know?

No, overall it was a really positive experience.

Thanks. I alerted the store lead and flagged it for follow-up.

Your Generated Review

We had a great experience. The associate asked how we actually sleep, narrowed the choices, and gave us room to think. sleep-position guidance and space to decide stood out most. Checkout did. Delivery details could be simpler, but we are excited about the mattress. You can tell the store team cares about making the experience better. I would recommend them.