Most hvac teams hear issues too late. Recover them before the review.

RocketSurvey's 60-second feedback chat captures what homeowners really think while the service call is fresh, routes issues to your team, and turns great experiences into public reviews.

90% completion rate. Traditional surveys in hvac get ignored
“RocketSurvey gave us clear, actionable insight into what our homeowners actually wanted. The process was simple, and the results helped us improve satisfaction and reviews.”
Jordan Ellis - Owner, Harbor Hvac
How did everything feel after your HVAC visit?
The tech showed me the filter issue, explained the airflow problem, and got the system cooling again.
How was communication?
Strong. I would like the maintenance plan options in one simple message.
Thanks. I alerted the dispatcher and flagged it for follow-up.

TURN HVAC FEEDBACK INTO ACTION IN 60 SECONDS

No apps. No forms. Just a quick feedback chat people actually complete.

Scan step

Scan

Homeowners scan a QR after the service call. Feedback starts while the experience is fresh.

Chat step

Chat

AI asks smart follow-ups. Feels like texting your dispatcher.

Understand step

Understand

Insights by location, service, team member, and urgency. No digging.

Improve step

Improve

Great experiences become reviews. Issues become recoverable tasks.

Hvac insights, every service call.

No apps, no logins, no long surveys. Just a 60-second feedback chat people will actually finish.

90%
Completion rate
3x the industry average
100%
Capture partial responses
Even 1 answer saved, never lose feedback
<1 MIN
Instant insights
AI analysis delivers actionable data
+More
Google reviews
Authentic reviews
Harbor Hvac analytics dashboard in RocketSurvey
Hi! How was your HVAC visit?
The tech showed me the filter issue, explained the airflow problem, and got the system cooling again.
How was communication?
Strong. I would like the maintenance plan options in one simple message.
Anything else the HVAC tech should know?
No, overall it was a really positive experience.
Thanks. I alerted the dispatcher and flagged it for follow-up.
Google ReviewsYour Generated Review

We had a great experience. The tech showed me the filter issue, explained the airflow problem, and got the system cooling again. airflow fix and clear system explanation stood out most. Strong. I would like the maintenance plan options in one simple message. You can tell the HVAC tech cares about making the experience better. I would recommend them.