Food Trucks & Ghost Kitchens using RocketSurvey

Most food truck and ghost kitchen teams hear issues too late. Recover them before the review.

RocketSurvey's 60-second feedback chat captures what guests really think while the visit is fresh, routes issues to your team, and turns great experiences into public reviews.

90% completion rate. Traditional surveys in food trucks & ghost kitchens get ignored

“RocketSurvey gave us clear, actionable insight into what our guests actually wanted. The process was simple, and the results helped us improve satisfaction and reviews.”

Jordan Ellis - Owner, Nova Food Trucks Ghost Kitchens

Hope the order went well. What stood out?

The tacos were hot, packed neatly, and still crisp by the time I got back to the office.

What should we make sure kitchen team sees?

Fast. The only thing is the pickup shelf could show names more clearly.

Thanks. I alerted the shift lead and flagged it for follow-up.

Hope the order went well. What stood out?

The tacos were hot, packed neatly, and still crisp by the time I got back to the office.

What should we make sure kitchen team sees?

Fast. The only thing is the pickup shelf could show names more clearly.

Thanks. I alerted the shift lead and flagged it for follow-up.

TURN FOOD TRUCKS & GHOST KITCHENS FEEDBACK INTO ACTION IN 60 SECONDS

No apps. No forms. Just a quick feedback chat people actually complete.

Scan

Guests scan a QR after the visit. Feedback starts while the experience is fresh.

Chat

AI asks smart follow-ups. Feels like texting your shift lead.

Understand

Insights by location, service, team member, and urgency. No digging.

Improve

Great experiences become reviews. Issues become recoverable tasks.

Food Trucks & Ghost Kitchens insights, every visit.

No apps, no logins, no long surveys. Just a 60-second feedback chat people will actually finish.

90%

Completion rate

3x the industry average

100%

Capture partial responses

Even 1 answer saved, never lose feedback

<1 MIN

Instant insights

AI analysis delivers actionable data

+More

Google reviews

Authentic reviews

Nova Food Trucks Ghost Kitchens analytics dashboard in RocketSurvey

Hi! How was your order?

The tacos were hot, packed neatly, and still crisp by the time I got back to the office.

How was pickup?

Fast. The only thing is the pickup shelf could show names more clearly.

Anything else the kitchen team should know?

No, overall it was a really positive experience.

Thanks — I’ll share that with the kitchen team.

Your Generated Review

We had a great experience. The tacos were hot, packed neatly, and still crisp by the time I got back to the office. hot packaging and crisp food on arrival stood out most. Fast. The only thing is the pickup shelf could show names more clearly. You can tell the kitchen team cares about making the experience better. I would recommend them.