Most auto repair teams hear issues too late. Recover them before the review.

RocketSurvey's 60-second feedback chat captures what customers really think while the visit is fresh, routes issues to your team, and turns great experiences into public reviews.

90% completion rate. Traditional surveys in auto repair get ignored

“RocketSurvey gave us clear, actionable insight into what our customers actually wanted. The process was simple, and the results helped us improve satisfaction and reviews.”

Jordan Ellis - Owner, Cedar Auto Repair

Hope the repair visit went well. What stood out?

The tech explained the noise in plain English and the car drove quieter on the way home.

What should we make sure service advisor sees?

Yes. I only wish the parts update came earlier in the day.

Thanks. We shared the estimate note with the service desk.

Hope the repair visit went well. What stood out?

The tech explained the noise in plain English and the car drove quieter on the way home.

What should we make sure service advisor sees?

Yes. I only wish the parts update came earlier in the day.

Thanks. We shared the estimate note with the service desk.

TURN AUTO REPAIR FEEDBACK INTO ACTION IN 60 SECONDS

No apps. No forms. Just a quick feedback chat people actually complete.

Scan

Customers scan a QR after the visit. Feedback starts while the experience is fresh.

Chat

AI asks smart follow-ups. Feels like texting your service advisor.

Understand

Insights by location, service, team member, and urgency. No digging.

Improve

Great experiences become reviews. Issues become recoverable tasks.

Auto Repair insights, every visit.

No apps, no logins, no long surveys. Just a 60-second feedback chat people will actually finish.

90%

Completion rate

3x the industry average

100%

Capture partial responses

Even 1 answer saved, never lose feedback

<1 MIN

Instant insights

AI analysis delivers actionable data

+More

Google reviews

Authentic reviews

Cedar Auto Repair analytics dashboard in RocketSurvey

Hi! How was your repair visit?

The tech explained the noise in plain English and the car drove quieter on the way home.

Was the estimate clear before the work started?

Yes. I only wish the parts update came earlier in the day.

Anything else the service advisor should know?

No, overall it was a really positive experience.

Thanks. We shared the estimate note with the service desk.

Your Generated Review

We had a great experience. The tech explained the noise in plain English and the car drove quieter on the way home. clear diagnostics and quieter ride stood out most. Yes. I only wish the parts update came earlier in the day. You can tell the service advisor cares about making the experience better. I would recommend them.